The Modern Personal Assistant:
- Apply efficient time management to the work of a department/division/section.
- Conduct a structured meeting.

A person who completed this short-course, will have gained more information to be able to:
 Identifying time management profiles.
 Understanding the principles of time management.
 Drawing up time efficient work plans to carry out department/division/section work functions.
 Implementing time efficient work plans.
 Describing the code of conduct and ethical issues.
 Adhering to code of conduct.
 Identifying and understanding the ethical issues in the organization.
 Plan meetings, draw up agendas, conduct meetings and prepare minutes.
 Use the telephone effectively.